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http://www.uscoldwar.com
· Our 24-hour, seven-day order and information telephones,
1-800-393-7137 (U.S. and Canada only) or 1-408-286-8034.
· We have a fax at the Sunnyvale office but due to junk faxes, leave it off except when we know we want to receive one. I have a fax at my San Francisco office (415) 397-3467 and that one stays on all the time and you can use that but do not expect quick service on it.
Or you can drop a note to Eleanor Hansen, Chukelea Publications, P.O. Box 70744, Sunnyvale CA 94086-0744 USA, and we'll gladly and promptly send you a brochure about Swords. The new brochure for Swords of Armageddon version 2.0 is in a form to be e-mailed. If you send me an e-mail at sobernardo@aol.com , I will e-mail you an electronic copy of the brochure.
We accept VISA and Mastercard.
I prefer orders that come in through the 800 line but you should be careful if your name or address is frequently misspelled. It is likely to be misspelled when I get it also.
I prefer e-mail as a way of other contact. I hate spending money on long distance phone calls and playing telephone tag. If you do phone , use (408) 738-3783 and please indicate as completely as possible what you would like us to do for you.
PHONE ORDERS:
If you are placing an order on the phone line, please have the following
information ready before you call:
NAME
ADDRESS
SHIP TO NAME (IF DIFFERENT FROM ABOVE) and ADDRESS
ITEM NUMBERS, QUANTITIES, and PRICE of the items being ordered
CREDIT CARD NUMBER
Credit Card EXPIRATION DATE
NAME AS IT APPEARS ON THE CARD
DAYTIME PHONE NUMBER (I will only call you if there is a problem; but UPS or Airborne will want your phone number if they have a problem)
OTHER PHONE OR FAX NUMBERS AND E-MAIL ADDRESS
When you have the above information ready, call the order lines
(800) 393-7137 (U.S. and Canada Only) or (408) 286-8034.
Both of the phone lines immediately above are answered 24 hours a day. Your
order will be processed within 72 hours and shipped to you.
E-MAIL ORDERS:
If you wish to place an order via email we will need the following information:
NAME
ADDRESS (this should be the address where you credit card bill is sent).
SHIP TO NAME (IF DIFFERENT FROM ABOVE) and ADDRESS
DAYTIME PHONE NUMBER (I will only call you if there is a problem; but UPS or Airborne will want your phone number if they have a problem)
CREDIT CARD NUMBER and EXPIRATION DATE.
ITEM NUMBERS, QUANTITIES, and PRICE of the items being ordered
Send your order to sobernardo@aol.com. Your order will be processed within 72 hours and shipped to you.
FAX ORDERS:
If you are placing a FAX order, first provide the information requested above
including your credit card type, number, and expiration date and FAX it to (415)
397-3467. Your order will be processed within 4 days and shipped to you.
Please do provide us with a way to contact you should we have problems with
processing your order.
SNAIL MAIL:
Send your snail mail order with the above information to Eleanor Hansen, Chukelea Publications,
P.O. Box 70744, Sunnyvale, CA 94086-0744.
NOTE: All orders have added postage and handling fees. See the price list for
information on shipping and handling fees.
All orders must be pre-paid by check, money order or credit card, except where
credit has been prearranged for qualified governmental and educational
institutions.
You may return your CD-ROM within 30 days for full credit for the CD-ROM's cost and any applicable sales tax.